Frequently Asked Questions

Browse available deals near you, pick a service you like, and book instantly with secure payment. No DMs, no back-and-forth. Just tap, pay, and show up.

BeautyLink does not verify pros' credentials, licenses, or training. Pros self-report their experience and any badges shown on their profile (such as "Self-reported: Licensed" or "Self-reported: Student"). We recommend reviewing each pro's profile, ratings, and reviews before booking.

You can cancel for free up to 24 hours before your appointment. Cancellations within 24 hours of the appointment time are non-refundable to protect our professionals' time.

Absolutely. All payments are processed securely through Stripe. Your payment information is never stored on our servers. Funds are held safely until after your appointment is completed.

BeautyLink adds a booking fee at checkout, which is shown upfront before you pay. Beauty professionals receive 100% of their listed price. The fee is on the client side only. Payments are processed securely through Stripe.

Each professional sets their own no-show fee, which is shown clearly on the listing before you book. If you don't cancel at least 24 hours in advance and don't show up, the fee posted on the listing will be charged to your card.

Reach out to our support team through our contact form and we will get back to you within 24 hours.

Professionals set their own discounted prices, typically 10 to 50% below their regular rate. The total price is always shown upfront before you pay.