Help Center
Quick answers to common questions about using BeautyLink.
Booking & Appointments
- Browse available appointments on the Browse page
- Tap 'Book Now' and complete checkout with secure payment
- View your upcoming bookings in My Bookings
- Cancel for free up to 24 hours before the appointment
Payments & Refunds
- All payments are processed securely through Stripe
- A small service fee is added at checkout
- Full refund if you cancel more than 24 hours in advance
- Cancellations within 24 hours are non-refundable
Your Account
- Sign up with email or Google
- Manage your profile from the account menu
- Save favorite professionals for quick rebooking
- View your booking history and leave reviews
Trust & Safety
- All professionals are reviewed and approved before listing
- License information is verified when provided
- Ratings and reviews help you choose with confidence
- Payment is held securely until after your appointment